Service

Service at Your Side, Every Step of the Way

At Eurochiller, we are committed to providing exceptional support and services to ensure the longevity and efficiency of your equipment.

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One Year Warranty from the Date of Invoice

We are committed to ensuring your satisfaction with our products.

If you encounter any issues, please contact us immediately.

We maintain a comprehensive inventory of replacement parts, available for express delivery to minimize any inconvenience and ensure prompt service.

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Start-up services

Our expert team will assist you with the initial setup and configuration of your equipment, ensuring a smooth and efficient start-up process. We provide thorough training and support to help you get the most out of your investment from day one.

Maintenance contracts

To keep your production at peak performance, we offer tailored maintenance contracts, which includes regular inspections, preventive maintenance, and timely interventions to prevent potential issues. 

Warranty extension

Extend the protection of your investment with our options. Our plans provide additional coverage beyond the standard period, offering you continued support. Protects against unexpected costs and rely on our expertise.

Traceable Spare Parts

All our spare parts are fully traceable, ensuring you receive genuine and high-quality components every time.

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Customer Support

For any inquiries, our dedicated team is here to help. We will redirect you to the right person to address your specific needs.

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Maintenance contracts

Fill the form provided. This helps us to send you a tailored quotation and ensures your equipment is registered for full support.

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Spare parts

We understand the importance of having reliable and readily available spare parts to keep your equipment running smoothly. Our extensive inventory of high-quality spare parts ensures that you can quickly and efficiently address any maintenance or repair needs.

How to Send a Request

To request spare parts, please follow these simple steps:

  1. Fill out the Spare Parts Request Form with the necessary details, including the chiller serial number, description of the part, pictures of the part or of the label.
  2. Submit the form, and our team will promptly process your request.

Alternatively, you can contact our customer service team directly via phone or email for immediate assistance.

Email: [email protected]

Phone +39 0384.298981

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